High Conflict Personalities Webinar – Identifying and Managing for Successful Outcomes


After purchase, please download the PDF file with the webinar information, which will be sent to the email address listed during the checkout process.



Based on the world-renown work of Bill Eddy and the High Conflict Institute, Nancy will help you identify the High Conflict client, learn a 30-second shift technique to immediately shift the behaviors, train yourself to override your OWN emotional reactions, and offer these clients the BEST opportunity at a successful negotiation.

Continuing Education (CE) Credit with the Institute of Divorce Financial Analysts (IDFA™) – 1.5 CE


  1. Karen (verified owner)

    I loved this webinar! Particularly in divorce, the environment is ripe for high conflict personalities-thus likely a reason that party is getting divorced and this program sheds light on how to deal with such personalities so I can manage my practice and not let these high conflict people pull me out of focus-helping my clients get through the financial ramifications of divorce and make the best decisions for their future.

    • Nancy Hetrick (verified owner)

      Thanks so much Karen! These personalities can definitely be daunting! I’m glad you found the tools I taught helpful!

  2. Richard H. Fogg, CFP®, CLTC, CDFA® (verified owner)

    I enjoyed the webinar and information helpful to understand the personalities that we sometimes find ourselves engaged with. The subject matter along with the presentation was easy to follow and beneficial. The process to download and submit to CDFA was quick and easy and would recommend this and other webinars from Divorce Financial Planners Training Center to other CDFA professionals.

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