High Conflict Personalities Webinar – Identifying and Managing for Successful Outcomes


After purchase, please download PDF file with the webinar information (available on confirmation screen and will also be sent directly in an email).



Based on the world-renown work of Bill Eddy and the High Conflict Institute, Nancy will help you identify the High Conflict client, learn a 30-second shift technique to immediately shift the behaviors, train yourself to override your OWN emotional reactions, and offer these clients the BEST opportunity at a successful negotiation.


  1. Karen (verified owner)

    I loved this webinar! Particularly in divorce, the environment is ripe for high conflict personalities-thus likely a reason that party is getting divorced and this program sheds light on how to deal with such personalities so I can manage my practice and not let these high conflict people pull me out of focus-helping my clients get through the financial ramifications of divorce and make the best decisions for their future.

    • Nancy Hetrick (verified owner)

      Thanks so much Karen! These personalities can definitely be daunting! I’m glad you found the tools I taught helpful!

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